Claim stories

Real patterns behind denied and delayed claims

Anonymised case studies drawn from real complaints, with a Solvh analysis of what went wrong and how it was escalated.

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Burglary insurance

Burglary Claim Rejected Despite CCTV Evidence and Broken Security Fixtures

A commercial policyholder's burglary claim for approximately six lakh rupees was rejected on the ground of no forcible entry, even though the insurer's own surveyor observed broken security fixtures on the boundary wall and reviewed CCTV footage showing multiple intruders entering the premises.